Privacy Policy
Operated by JUDCO LLC • judcotech.com
This Privacy Policy explains how JUDCO LLC collects, uses, and protects information in connection with the StayOps Guest SMS (Transactional) messaging program. By opting into SMS messages, you agree to the collection and use of information described below.
1. Information We Collect
We may collect the following information:
- Guest name
- Mobile phone number
- Reservation details (check-in and check-out dates, property identifier)
- Message interaction data (delivery status, STOP or HELP requests)
- Feedback voluntarily provided in response to messages
2. How We Use Information
We use the information we collect solely to operate the StayOps Guest SMS (Transactional) program.
- Send reservation-related messages such as check-in instructions, door access codes, trash reminders, mid-stay information, checkout instructions, and post-stay feedback requests
- Respond to support requests
- Maintain system security and prevent abuse
- Improve service reliability
We do not use personal information to send marketing or promotional messages.
3. Data Sharing & Third Parties
We do not sell, rent, or share personal information with third parties for their marketing purposes.
Limited information may be shared with service providers that help operate the messaging program (for example SMS delivery providers such as Twilio) strictly to deliver messages and maintain system functionality.
These providers are not permitted to use personal information for their own marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Data Retention
Personal information is retained only as long as necessary to operate the messaging program, comply with legal obligations, resolve disputes, and enforce agreements.
Aggregated or de-identified data may be retained for analytics and service improvement.
5. Security
We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure.
6. Your Choices (STOP / HELP)
You may opt out of SMS messages at any time by replying STOP to any message.
For assistance, reply HELP to any message or contact us using the information below.
8. Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.
Effective Date: February 25, 2026
Also review our SMS program Terms & Conditions: